TrollWall AI Updates You Need to Know About - May 2025

It’s time for your monthly dose of TrollWall AI improvements! We´re working hard every month to make your moderation experience faster, smarter, and more personalized.

What's New with AI Reply Assistant 🚨 

Connect Your Website: Our AI Reply Assistant just got smarter. You can now connect your website URL to its knowledge base. The assistant will learn from your site regularly to generate even more tailored reply suggestions for your social media comments. 

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This means:

  • Even more personalized, on-brand replies
  • Less manual moderation
  • Smarter responses based on your real content

If you're a social media manager dealing with high volumes of comments, this feature helps you be faster at replying. Give it a try and see how much time you can save. 

Start 7-day free trial

⚡ What's New in TrollWall AI App ⚡ 

Extended Comment Statistics Period: You can now view performance metrics over 40 days, providing you with deeper insights into trends and engagement. 

Modify Sentiment and Recommended Action: You can now manually change the sentiment or recommended action assigned by the AI to each comment so it correctly shows up in your statistics. 

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Tag Users Automatically When Replying on Instagram: When you reply to an Instagram comment using TrollWall AI, the original commenter will now be automatically tagged at the beginning of your response — for example, "@myfollower Thanks for your message!" This ensures your replies are more personal and visible to the user you're engaging with. 

View Total and Percentage Values in Comment Statistics: TrollWall AI now displays both the total number of comments and their percentage breakdown within the comment statistics section. This gives you a clearer, more detailed overview of how different types of comments (e.g., positive, negative, unanswered) contribute to your overall engagement, making it easier to track and measure performance over time.

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Display the Author and Timestamp of Replies: For comments replied to through TrollWall AI, users can now see who authored the reply and when it was submitted. This information is visible in both the original comment and the reply itself, improving transparency and team accountability. 

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Ready for Even More Updates? 

Auto-Tagging in Instagram Replies: When you reply to a comment on Instagram using TrollWall AI, the original commenter is automatically tagged for better visibility and engagement.

Enhanced Facebook Comment Display: TrollWall AI now supports animated GIFs and embedded videos directly within the app, making moderation more engaging and visually dynamic.

Real-Time Facebook Post Sync: Facebook posts are now fetched instantly after being created or updated, ensuring you always have the latest content available for moderation.

New Role-Based Permissions: Country Representatives can now manage internal permissions for Social Accounts, offering more control and flexibility for regional teams. 

⚡ Coming Soon ⚡ 

📩 Direct Messages Integration

 Soon you’ll be able to connect Messenger to TrollWall AI to analyze, moderate and reply to your inbox messages just like your comments..

🎛️ Custom Moderation with LLM

Customize content moderation rules to fit your brand’s unique needs and let our advanced AI ensure a safe and engaging online community.

🌍 New Languages

We’re expanding! TrollWall AI will soon be available in five new languages: Hungarian, Portuguese, Italian, French, and Dutch 

With these new improvements, we continue to evolve into an even smarter partner for your social media and community management. Stay tuned for more innovations that will elevate your moderation game and keep your brand’s community thriving. 

Ready to protect your brand?

Take control of your online environment with real-time AI-powered content moderation for all your social media platforms.

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